What is FOM?
FOM turns Messenger, Telegram and Viber chats into orders, then helps you confirm, deliver and get paid.
Customers order by sending messages: a photo, "L size one please", an address, a phone number, spread over several messages. FOM turns those chats into clear orders that your team can confirm, send out and track until they're paid.
What FOM does
One inbox for every channel
Messenger, Telegram and Viber chats in one list. Reply, use saved replies, and set up auto-replies.
Orders from chats
Pick the messages that hold the order and FOM drafts it: customer, phone, address, items and prices.
Every order, every status
New, Confirmed, Out for delivery, Delivered. Payment method and paid or COD on every order, with invoices.
Products and stock
Products with sizes, colours, prices and stock. Confirmed orders take stock, and you hear when it runs low.
Deliveries and tracking
Assign deliveries to staff, and send customers a link where they follow their order themselves.
Reports and your team
Daily, weekly and monthly sales. Staff sign in with their own account and role.
Where you use it
- Web portal at getfom.com: the full workspace, best for owners and managers. Billing, reports, staff and settings live here.
- Mobile app for Android and iPhone: orders, chats and deliveries on the go, with push notifications. It uses the same account as the web portal.
Most shops use both: staff work fast on their phones, and the owner uses the web portal for reports and billing.
Built for Myanmar shops
Every screen reads naturally in Myanmar, with Myanmar digits and month names like ၁၈,၅၀၀ ကျပ်. Switch to English at any time. Prices typed in Myanmar digits are understood.