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Sign in and reset your password

Sign in on the web or in the app, reset a forgotten password, and what to do when another device is signed in.

Go to getfom.com/sign-in. The page says Welcome back.

Enter your Email and Password, then click Continue.

Another device is signed in

Your account can be signed in on one device per platform at a time. If it's already signed in somewhere else, FOM shows Your session is active in another device. with that device's details.

  • If it's your old phone or browser, click Logout another device to sign it out and continue here.
  • If you don't recognise the device, sign it out, then reset your password. A new password signs out every other device.

You can also see and sign out devices at any time in Settings → Signed-in devices.

Forgot your password

On the sign-in page, click Forgot password?.

Enter your email and click Send reset link. Check your email.

Open the link, enter a New password and Confirm password, then click Update password.

Password rules

At least 8 characters, with an uppercase letter, a lowercase letter and a number.

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