Products and stock
Manage stock
Add new stock, correct counts, see every change, and how orders take and return stock.
How orders change stock
- Stock is taken once, when an order is first confirmed (or goes straight to out for delivery or delivered).
- Cancelling that order puts the stock back.
- Editing a confirmed order's items adjusts stock to match.
- Options with Track stock turned off are never changed.
Change stock by hand
Before you start
Changing stock needs the Owner or Manager role.
Open Products and click the stock count on the product (web), or open the product and tap stock (app).
Pick the option, for example M / Blue. You'll see In stock now.
Choose what to do:
- Add for new stock that arrived.
- Remove to take some out, for example damaged items.
- Set to after counting what's really on the shelf.
Enter the Quantity and a Note if you like, then click Update stock.
Stock history
History under the stock form lists every change: who made it, when, and why. Orders show as Order confirmed and Order cancelled; your changes show as New stock, Correction or Stock count.